AI Port — Privacy Policy

AI Port ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-model AI aggregator platform.

This policy applies to information we collect through our website, application, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

Note: AI Port is currently in development. This privacy policy may be updated as we add features and refine our practices. We will notify users of material changes.

Information You Provide

Account Information: Name, email address, password, and company information when you create an account.
Payment Information: Billing details processed through our third-party payment processors (we do not store complete credit card numbers).
Content: Chat messages, files you upload, and other content you provide through the Service.
Communications: Messages you send us through support channels or contact forms.

Information Collected Automatically

Usage Data: Information about how you use the Service, including feature usage, model selection, and interaction patterns.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for details.

We use the information we collect to:

Provide, maintain, and improve our Service
Process your transactions and manage your account
Send AI requests to third-party model providers (Anthropic, OpenAI) as necessary to deliver the Service
Communicate with you about updates, security alerts, and support
Analyze usage patterns to improve performance and features
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

Important: We do not use your chat content to train AI models or for marketing purposes. Your conversations remain private.

We may share your information in the following circumstances:

AI Model Providers: We send your prompts and uploaded files to Anthropic and OpenAI to generate responses. These providers have their own privacy policies.
Service Providers: Third-party vendors who help us operate the Service (payment processing, hosting, analytics).
Legal Requirements: When required by law or to protect our rights, we may disclose information to law enforcement or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent: We may share information for other purposes with your explicit consent.

We do not sell your personal information to third parties for marketing purposes.

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information (subject to legal obligations).
Portability: Receive your data in a machine-readable format.
Objection: Object to processing of your information for certain purposes.
Restriction: Request restriction of processing in certain circumstances.

To exercise these rights, contact us at support@ai-port.me. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit (TLS/SSL) and at rest
Regular security assessments and monitoring
Access controls and authentication requirements
Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. We cannot promise absolute security but strive to use commercially acceptable means to protect your information.